Help //

Need a hand?

If you have a simple problem, please check the faq page. Maybe you will find the answer to your problem there.

Audio playback problems?

By default instant preview will be activated. This means audio clips will start playing instantly when the cursor is moved over the play button next to each track. This requires a Flash plugin for it to work. Make sure the Flash plugin is installed and not disabled. You can however click on the buttons if you don't have flash, and the clip will load in your default media player.

You can deactivate instant preview if you are a registered user. Simply go to users > my details and inactivate 'Use instant audio preview'.

To listen to all clips from a release, click the button next to the release title. This will always load in your default media player, there is no instant preview used here.

Still stuck?

If you are still stuck, and need further help, you can get in touch with us via one of the methods shown on the contact page. We will try and get back to you as soon as possible.